On-site Services


Our Engineers are qualified, work from calibrated workshops & are available 24/7. Our Field Service Engineers are equipped, skilled, and able to deal with the majority of faults on site.


Site Survey

Every location has a unique Radio Frequency environment.

Site survey is an essential part of designing your radio system.

There are many variables that can impact on radio performance. These include construction materials, surrounding buildings, furniture, trees & vegetation, expanses of water, & typical weather conditions.

Our site survey will assess as far as possible the factors the design team must consider. Survey results are presented in a plain English report.

Install, Test & Commission

Working at your site is a privilege. We employ a full range of processes to protect your site.

We conduct risk assessments & submit deployment plans in advance.

Our team are fully site trained & wear TES uniforms. We have experience of the most demanding environments.

On site testing is followed by formal Site Acceptance Testing and Commissioning. We only leave when you are happy.

Project Management

System deployments are closely project managed.

TES prides itself on the quality of its project management.

Our Project Managers focus on communicating. Their goal is on-time delivery, budget control & risk mitigation.

Your project manager will be Prince 2 standard, be your main point of contact, & provide progress reports as often as you choose.

Training & Documentation

You will know your project is progressing as planned.

The progress of your deployment will be clear.

Key stages of progress are accompanied by formal submissions. These include:

  • Site Survey Report
  • Design Specification
  • Factory Acceptance
  • Site Acceptance

Your system will be accompanied by:

  • User Manual
  • Configuration Files
  • Training Materials

We often provide onsite training to users with interactive sessions & bespoke materials.

On-site Maintenance

Peace of Mind. For years of service.

From daily remote status checks, to administering advance replacement parts and making regular site visits, TES can tailor a Total Service Solution for you.

Whether you operate from a single site or have locations across the country we can ensure your system performs.

To do this we undertake regular preventative maintenance, monitor the system performance and have agreed response times for on-site attendance.

Read more about our 24/7 maintenance service here.

Estate & License Management

Let TES manage the paperwork.

Asset tracking, OFCOM License management and site agreements can be a time consuming process.

TES have systems specifically designed to keep track of clients systems and can easily administer asset movements and OFCOM application & renewals.


TES Group

Lancaster House, Bow Lane, Leyland. UK. PR25 4YA.

call 0800 772 0090
email info@tesradio.com

© TES Group 2015

Company No: 2586694 Reg Office: 9, PR1 3HP. Site T&Cs.